In Microsoft Office, whether you are running Office 2016, Office 2019, or the Microsoft 365 edition, you have a few options to choose from. Yes, that is correct, Mac uses EWS for connectivity compared to a Windows machine that will use MAPI or RPC, depending on the version they are running. We will go into a technical session on how to set up your accounts for both on Exchange 2016 and show you how simple it is.įirst, when you set up an account either on Mac Mail or Outlook, you will be making use of EWS in Exchange 2016. Still, many prefer using what comes with the machine, and others stick by Microsoft Office - and we not here to compare that in this article. Obviously, with Microsoft Outlook, you can do more than with the native Mac Mail. The shared mailbox will now being syncing to mac mail and will be visible in the left hand panel.Mac Mail has been around a long time, but so has Microsoft Outlook for Mac. Tick the boxes shown and click on ‘Done’. Then change the incoming and outgoing mail servers as shown here:Ĭlick ‘Sign in’ and so long as you have permissions to the shared mailbox it will work. In this example the username i enter for the invoices shared mailbox is: I enter the password for my own account. You must enter your own Microsoft 365 email address followed by forward slash then the first part of the shared mailbox address. The important parts to notice is the username. Do not try and reset the password of the shared mailbox, just enter your own password here. Microsoft uses the logon details of an account which has permissions to access the shared mailbox. Open Mac mail and go to the top menu and select ‘Mail’ then ‘Add Account’.Ĭlick on ‘Other Mail Account’ and choose ‘Mail account’ if asked then ‘Continue’.Įnter in the shared mailbox name and email address.Įnter your own Microsoft 365 password here, the one for your own email address.
This guide shows you how to add a Microsoft / Office 365 shared mailbox to mac mail.
Posted By in Microsoft 365, Office 365 | 1 comment How to Add a Microsoft 365 Shared Mailbox to Mac Mail
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